Customer service

Get in touch

Questions about an order, sizing, delivery or a return? A real person reads every message and replies within 1–4 business days.

Replies in 1–4 business daysShips within 48h14-day returns
Email info@mera-fashion.com Best for order questions, delivery updates, returns and product advice.
Response time 1–4 business days Monday to Friday, 9:00–18:00 (CET)
Orders & delivery Ships within 48 hours Delivery in 5–14 working days, exclusive pairs up to 25 days. Include your order number (e.g. #1071) for faster help.

Quick answers

Frequently asked questions Shipping & delivery Returns & exchanges Size guide Authenticity guarantee Track your order

Contact form

Send us a message

Mention your order number if your message is about a delivery, a change or a return — it lets us answer in one go.

We only use your details to answer your message. See our privacy policy.

Company details

MeraFashion
Brugsesteenweg 56, 8531 Harelbeke, Belgium
VAT BE 1010.359.126
info@mera-fashion.com

Good to know

MeraFashion is an independent retailer. We are not affiliated with, sponsored by or authorised by the brands we sell. EU consumer rights apply to every order shipped within the EU.